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High & Low Agency

Q: If you were detained in a third-world prison who would you call to get you out?A: That’s the most high-agency person you know.  “Agency” refers to someone’s capacity to exert power.  When someone is… Read More »High & Low Agency

Two-Pizza Teams

Q: How many people do we need to solve this problem?A: No more than could be fed with two-pizzas. Amazon has a philosophy about keeping teams small so that they can collaborate better.  “We try… Read More »Two-Pizza Teams

A Pledge to One Another

Q: Is separation supposed to be the norm?A: No, we’ve drifted from notions of covenant and “death do us part” I was shocked the other day by this sentence out of America’s founding document: “And… Read More »A Pledge to One Another

Motivating Greatness

Q: What’s the best way to motivate people to great work?A: Encouraging their potential, not criticizing their shortcomings. “A few months after my husband and I moved to a small Massachusetts town I grumbled to… Read More »Motivating Greatness